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Crisis support

If you’re experiencing a crisis or have thoughts to self-harm, you can contact all of the services below for free:

ChildLine 19yrs and under crisis phoneline and counselling

Childline is a free, private and confidential service where you can talk about anything. We’re here for you online, on the phone, anytime

Samaritans 24/7 crisis phoneline

The Samaritans provides free, impartial support to anyone experiencing suicidal thoughts and feelings.

SHOUT 24/7 text message support

Shout is a free and confidential 24/7 text messaging support service for anyone struggling to cope. send HANTS to 85258 'send DEAF to 85258' for people who are Deaf

Citizens Advice Citizens Advice

We provide specialist advice services for people that live in Southampton. • Money and debt advice • Immigration advice and EU Settlement. • Welfare Benefits advice including specialist advice for those in residential care and their immediate families • Support for people people directly affected by Multiple Sclerosis and their families • Support for people directly affected by cancer and their families.

CALM Crisis helpline and webchat

CALM operates a free helpline and webchat 365 days a year, offering practical suggestions for all of life's problems.

NHS NHS 111 mental health

The NHS 111 service can provide free advice and medical referrals for mental health problems.

The Lighthouse Physical safe space in Southampton

The Lighthouse is based in Shirley and Bitterne, Southampton, and open from 4.30pm to 11.30pm everyday to provide a physical safe space to discuss urgent mental health issues.

Solent Mind The lighthouse

If you are feeling overwhelmed, lonely and hopeless, our drop-in for Southampton city residents could help you find calm, reflection and connect with other services to help support your mental health.

Papyrus Under 35s suicide helpline

Papyrus runs HOPELINEUK, a confidential support and advice service for people under 35 experiencing suicidal thoughts.